Return Materials Authorization (RMA)

If a board isn't right, we'll fix it. No runaround.

Warranty

All bare boards are warranted against defects in materials and workmanship for 90 days from shipment. If something's off, let us know.

Before You Ship Anything Back

Every return needs an RMA number, no exceptions. Boards that show up without one may get turned away at receiving. 

Here's the process:

Step 1: Call, Email or Chat with Customer Support. Have your order number, part number, and a description of the issue ready when you reach out.

Step 2: Get your RMA number. We'll send you an RMA number and return instructions. Put that number on the outer packaging and all shipping docs.

Step 3: Include your test data. Send the boards back with any test data, inspection reports, or failure documentation you have. More detail means faster resolution.

What Happens Next

Our engineering team inspects every returned board before we issue credit or a replacement. That's not negotiable, and it protects you as much as it protects us.

Quick Reference

• 90-day warranty window from date of shipment
• RMA number required on all returns
• Test data and documentation speed things up
• All boards are inspected before credit or replacement is issued

Questions? Contact our support team or fill out the form below.